What payment methods do you take?

  • We accept major credit and debit cards supported by our payment provider Stripe.
  • Payment is taken via payment service provider Stripe.  We will require the cardholders information including full name and address details which must match those held by the card issuer.
  • BACS (bank transfers) and cheques are accepted as methods of payment but goods will only despatched once the payment has been cleared which can take at least 7 working days.

Can I pay using Stuff Gift Vouchers?

Stuff Gift Vouchers are available to purchase in-store and are for in-store use only.

How safe are transactions online at Stuff?

Stuff use encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system.

Can payments be taken over the phone?

Yes we accept orders via the phone.  Delivery charges will be applied accordingly. Tel 020 8567 1385

How are refunds processed?

All refunds will be issued via the original payment method. Please allow 14 days from receipt of returned goods.